What are cookies?
Cookies are small files that
websites place on the device you’re using to browse the site. Cookies are
commonly used to record some aspect of your visit to a site, such as choices
you’ve made or preferences you’ve set during your visit.
How and why
we use cookies
We use cookies to give you the
best experience when you visit our website. By using cookies, we can make it
easier for you to do many things, such as managing your accounts, policies, or
login details, and applying for products and services. Cookies can also allow
us to tailor the content of our website so we can show you services or adverts
we think you may be interested in.
Keeping your
personal information safe
Our cookies do not store
personal information such as your name, address, phone number or email in a
format that can be read by others. The cookies we use cannot read or search
your computer, smartphone or web-enabled device to obtain information about you
or your family, or read any material kept on your hard drive.
We do use a small number of
cookies that store encrypted versions of information where you have asked us
to, such as the ‘Remember me’ function that allows us to remember your Account
username for subsequent visits. However, this is encrypted so that only Phoenix
Wealth can read this information. The website that places a cookie owns that
cookie. This means only that website and other sites that it has agreed to
share information with can read the information stored using a cookie.
Links to
sites provided by others
If you follow a link from our
website to another website, please be aware that the owner of the other website
will have their own privacy and cookie policies for their site. We recommend
you read their policies as we are not responsible or liable for what happens at
their site.
How to
manage and switch off cookies
Your web browser provides
settings that allow you to manage or switch off cookies. If you do switch off
cookies, remember that you may not be able to use all of the services on our
websites.
You can find out more about
managing and switching off cookies at the independent website: allaboutcookies.org
The types of
cookies we use on this site
Strictly
necessary cookies
These cookies are essential
for our online services and tools to work. They collect or record information
that we need to make our site work.
Common uses for this type of
cookie include:
- information so that shopping
baskets can be provided
- storing information for
e-billing
- allowing users to log in or
access private areas of a site.
These cookies only last for a
single browsing session – when you leave our site, they are removed.
Performance
cookies
These cookies help us to
monitor and improve how our website works.
Common uses for this type of
cookie include:
- collecting information about
which pages visitors go to most often
- noting if visitors get any
error messages from web pages
- understanding which links
visitors like to follow (including adverts) and which they choose not to.
The information collected
using these cookies is anonymous and cannot be used to identify an individual
visitor.
Functionality
cookies
These cookies allow us to
provide you with enhanced features that need to remember your preferences and
choices, such as your user name, language or region. They also let us monitor
how our website is performing so we can keep on improving it.
Common uses for this type of
cookie include:
- providing you with local
information, such as health providers in your area
- remembering how you like to
use our site, such as what text size you like or what media software you use
- remembering what topics you’re
interested in so we can provide you with related products, services and
information.
The information we store in
these cookies is encrypted so that only we can read it.