What are cookies?
A cookie is a simple text file which stores small pieces of information. When you visit our website the server saves the cookie onto your computer or other device. Only that platform’s server will be able to read or retrieve the contents of that cookie.
Cookies do many different jobs like storing your preferences, helping you navigate effectively, and improving your overall experience of a website. Cookies make the interaction between you and our platforms quicker and easier. For example, a cookie might store information so you don’t have to keep entering it.
How does Phoenix Wealth use cookies in Phoenix Wealth and Online Services websites?
Some cookies are needed to make our websites work and can’t be turned off. Others are optional and you can change your preferences below. You can update your choice at any time by clicking on the ‘cookie policy’ link at the bottom of any page.
Manage your cookies.
Phoenix Wealth cookies
| Cookie Name |
Description |
Category |
Expiry |
| Ecm |
Ektron Session cookie. Part of the base content management system that Phoenix Wealth is built on. |
Strictly necessary |
Session |
| Incap_ses_455_1643301 |
WAF (part of the website's security /firewall protection) |
Strictly necessary
|
Session |
| Visid_incap_16333 |
WAF (part of the website's security /firewall protection) |
Strictly necessary |
One day |
| ASP_NET_SessionID |
General purpose platform session cookie, used by sites written with Microsoft .NET based technologies. Usually used to maintain an anonymised user session by the server. |
Strictly necessary |
Session |
| EktGUID |
Ektron performance measurement cookie. |
Performance |
One year |
| Ektron performance measurement cookie |
Cookie used to identify whether the user is an adviser or client to improve the user experience. |
Performance |
Two years |
| X-Mapping-jmaakifb |
Session cookie used to manage sessions. |
Performance |
Session |
| _gat_UA-101450681-1 |
This cookie name is associated with Google Universal Analytics, according to documentation it is used to throttle the request rate - limiting the collection of data on high traffic sites. It expires after 10 minutes. |
Analytics |
One day |
| _gid |
This cookie name is associated with Google Universal Analytics. It stores and updates a unique value for each page visited. |
Analytics |
One day |
| _ga |
This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners. |
Analytics |
Two years |
Online services cookies
| Cookie name |
Description |
Category |
Expiry |
| Users.sid |
Base/Core OutSystems session cookie |
Strictly necessary |
Session |
Login_SessionId
|
User Login/session cookie
|
Strictly necessary
|
Session |
LoginAuth
|
Login Authorisation
|
Strictly necessary
|
Session |
_RequestVerificationToken
|
Single sign on /Login token
|
Strictly necessary
|
Session |
_ASPXAUTH
|
Base/application level session cookie
|
Strictly necessary
|
Session |
osVisitor
|
Base/Core OutSystems cookie
|
Strictly necessary
|
Never |
| osVisit |
Base/Core OutSystems cookie
|
Strictly necessary
|
Persistent 1 day |
| ASP.Net_SessionId |
General purpose platform session cookie, used by sites written with Microsoft .NET based technologies. Usually used to maintain an anonymised user session by the server.
|
Strictly necessary
|
Session |
| [username]GUID (e.g jsmithGUID) |
Login tracking cookie |
Strictly necessary
|
Persistent 1 day |
| EPATaskbox.280 |
EPATaskbox.280
|
Performance
|
Persistent 1 day
|
| DEVICE_TYPE |
DEVICE_TYPE
|
Performance
|
Persistent 1 day
|
| pageLoadedFromBrowserCache |
pageLoadedFromBrowserCache
|
Performance
|
Session |
| osVisitor |
osVisitor
|
Performance
|
Never |
| osVisit |
osVisit
|
Performance
|
Persistent 1 day
|
| _gid |
This cookie name is associated with Google Universal Analytics. It stores and updates a unique value for each page visited.
|
Analytics
|
One day |
| _ga |
This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners.
|
Analytics
|
Two years |
Frequently asked questions
How long are cookies saved for?
This depends on whether they are session cookies or persistent cookies.
Session cookies delete themselves once you close your browser. Session cookies can help with security, and also remember what you’ve done on previous web pages so you don’t have to re-enter information.
Persistent cookies stay on your device after you close your browser. They’re used for lots of different things – one example is remembering your cookie preferences between visits, so you don’t need to keep telling us which cookies to use. In case you’ve forgotten about them, or changed your mind, we’ll ask you to confirm your cookie preferences every six months. You can update your choice at any time by clicking on the ‘cookie policy’ link at the bottom of any page.
What type of cookies does Phoenix Wealth use in Phoenix Wealth and Online Services websites?
We only use first party cookies on these sites.
First party cookies are set by the website you’re using and aren’t shared elsewhere even across our different websites. Often these cookies are used to remember information about how you used a platform.
How do I manage cookies?
When you turn off any non-essential cookies, and after you refresh or move away from this page, we will stop setting or using those cookies.
How do I delete cookies?
You can use your browser settings to delete Cookies that have already been set at any time. You can also use your browser settings to manage cookies to switch off a cookie altogether. If you do this, it could mean that we can't use strictly necessary cookies properly and so parts of our website may not work correctly.
For more information about how to use your browser settings to clear your browser data or to manage cookies, check your browser ‘Help’ function.
How do I block or restrict cookies?
You can stop Cookies being used on your device by activating the setting on your browser that allows you to block the deployment of all or some Cookies.
To find out how, visit all about cookies at
https://www.allaboutcookies.org/
Please note, if you use your browser settings to block cookies you may not be able to access all or parts of our website.
It is also important to know that rejecting cookies will not delete any cookies that have been saved to your device in the past. You can delete previously saved cookies via your browser settings.
Changes to this policy
We occasionally update our cookie policy. You should visit this page periodically if you want to keep yourself informed. Last updated on 18 February 2021.