- Alternatively, please call 0345 129 9993 (9am - 5pm, Monday to Friday).
- Keep track of your investments and much more by logging in online, whenever you like. Find out how.
Please note that whilst we're happy to receive emails from you, it isn't safe to include personal or policy information in any email you send us as your message could be intercepted.
We sometimes record our telephone calls and use the recordings to train our staff so we can give better service. All recordings are stored securely.
Coronavirus (Covid-19) - financial support
The impact of the coronavirus (Covid-19) pandemic will understandingly cause some people to worry about their financial circumstances. If you have any concerns please don't hesitate to contact us to discuss the benefits and options that may be available on your policy. If you're thinking of accessing or changing your policy because of financial difficulties please ensure you fully consider the implications before doing so to ensure you don't lose any valuable protection, benefits or guarantees. We strongly recommend you investigate the support networks available to you before making any decisions in relation to your policy. You can find out more about the support available to you, as well as other useful information on our dedicated coronavirus page.