• 19 October 2021

    Aviva Investors Property funds - update on closure and distribution of money

    Aviva Investors (Aviva) will be making a series of capital payments, as and when they manage to sell the funds’ assets. We have now received the second capital payment from Aviva of 18.93% (for Life funds) and 19.77% (for Pension funds) of the total net asset value of the funds, as at 18 October 2021.

    What do you need to do? 

    We received the second capital payment from Aviva on 18 October 2021 and will now calculate your clients’ share of the money and pay it into their policies:

    • If you’ve already advised us of an instruction for where to invest the capital payments from Aviva, then we will pay it into that fund and no further action is needed.
    • If we didn’t get an instruction from you, we’ll pay it into the Phoenix Wealth Money Market fund.

    Alternatively, if you wish to select a different fund to invest this second payment into, then we need you to advise us of the new instruction as soon as possible:

    For non self-invested policies: please use My requests on online services to send us your instructions and choose the “Non-standard fund switch/redirect” drop-down option. This is the quickest way - here's how

    If you’re not registered for online services, please send us your instructions by emailing us at drawdown@phoenixwealth.co.uk or write to us at:

    Phoenix Wealth
    PO Box 1393
    Peterborough
    PE2 2TP

    For self-invested policies: we need your instructions to be on company headed paper and signed by the adviser named on the policy. Please scan and email them to us at: isd@sipp-phoenixwealth.co.uk. If you’ve already advised us of a new instruction for where to invest the capital payments from Aviva, then we will pay it into that fund and no further action is needed. 

    What happens next? 

    We will continue to update this ‘News and views’ section of our website, as and when Aviva release further investments. Please check back regularly for any further updates.

    Where can I find out more?

    • Take a look at our Q&As: covering all the key questions we are getting on this topic. You can download them here.
    • About the fund closure: more information can be found on the Aviva Investors website, although bear in mind their information is aimed at clients investing directly in the fund and won't all be relevant.
    • Fund research: you can find details of alternative funds and the Phoenix Wealth Money Market fund, including performance and a factsheet through our fund information centre.
    • Clients’ existing fund portfolios: you can view the funds your clients are invested in online. To do this, you’ll need to be registered for our online services. Registering is easy: 
         For non self-invested policies, just visit our registration page here
      o    For self-invested policies, visit our registration page here.
    • About the first capital payment: you can find a reminder of details of the first capital payment in our news article here

      You can also contact us - we’re here from 8.30am to 5pm, Monday to Friday.