-->
  • Our cookie policy

    This website is owned by Phoenix Wealth. Here is our cookie policy for this site and the types of cookies we use on it.

     

  • What are cookies?

    A cookie is a simple text file which stores small pieces of information. When you visit our website the server saves the cookie onto your computer or other device. Only that platform’s server will be able to read or retrieve the contents of that cookie.

    Cookies do many different jobs like storing your preferences, helping you navigate effectively, and improving your overall experience of a website. Cookies make the interaction between you and our platforms quicker and easier. For example, a cookie might store information so you don’t have to keep entering it.

    How does Phoenix Wealth use cookies in Phoenix Wealth and Online Services websites?

    Some cookies are needed to make our websites work and can’t be turned off. Others are optional and you can change your preferences below. You can update your choice at any time by clicking on the ‘cookie policy’ link at the bottom of any page.

    Manage your cookies.

    Phoenix Wealth cookies

     Cookie Name Description  Category  Expiry 
    Ecm  Ektron Session cookie. Part of the base content management system that Phoenix Wealth is built on.   Strictly necessary Session 
    Incap_ses_455_1643301  WAF (part of the website's security /firewall protection)  Strictly necessary
    Session
    Visid_incap_16333  WAF (part of the website's security /firewall protection)  Strictly necessary One day 
    ASP_NET_SessionID  General purpose platform session cookie, used by sites written with Microsoft .NET based technologies. Usually used to maintain an anonymised user session by the server.  Strictly necessary  Session 
    EktGUID  Ektron performance measurement cookie.  Performance  One year 
    Ektron performance measurement cookie  Cookie used to identify whether the user is an adviser or client to improve the user experience.  Performance  Two years 
    X-Mapping-jmaakifb  Session cookie used to manage sessions.  Performance  Session 
    _gat_UA-101450681-1  This cookie name is associated with Google Universal Analytics, according to documentation it is used to throttle the request rate - limiting the collection of data on high traffic sites. It expires after 10 minutes.  Analytics  One day 
    _gid  This cookie name is associated with Google Universal Analytics. It stores and updates a unique value for each page visited.  Analytics One day 
    _ga  This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.  By default it is set to expire after 2 years, although this is customisable by website owners.  Analytics  Two years 

    Online services cookies

     Cookie name Description  Category  Expiry 
    Users.sid  Base/Core OutSystems session cookie  Strictly necessary  Session
    Login_SessionId
    User Login/session cookie
    Strictly necessary
    Session
    LoginAuth
    Login Authorisation
    Strictly necessary
    Session
    _RequestVerificationToken
    Single sign on /Login token
    Strictly necessary
    Session
    _ASPXAUTH
    Base/application level session cookie
    Strictly necessary
    Session
    osVisitor
    Base/Core OutSystems cookie
    Strictly necessary
    Never 
    osVisit  Base/Core OutSystems cookie
    Strictly necessary
    Persistent 1 day
    ASP.Net_SessionId  General purpose platform session cookie, used by sites written with Microsoft .NET based technologies. Usually used to maintain an anonymised user session by the server.
    Strictly necessary
    Session
    [username]GUID (e.g jsmithGUID)  Login tracking cookie  Strictly necessary
    Persistent 1 day
    EPATaskbox.280  EPATaskbox.280
    Performance
    Persistent 1 day
    DEVICE_TYPE  DEVICE_TYPE
    Performance
    Persistent 1 day
    pageLoadedFromBrowserCache  pageLoadedFromBrowserCache
    Performance
    Session
    osVisitor  osVisitor
    Performance
    Never
    osVisit  osVisit
    Performance
    Persistent 1 day
    _gid  This cookie name is associated with Google Universal Analytics. It stores and updates a unique value for each page visited.
    Analytics
    One day
    _ga  This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.  By default it is set to expire after 2 years, although this is customisable by website owners.
    Analytics
    Two years 


    Frequently asked questions

    How long are cookies saved for?

    This depends on whether they are session cookies or persistent cookies.

    Session cookies delete themselves once you close your browser. Session cookies can help with security, and also remember what you’ve done on previous web pages so you don’t have to re-enter information.

    Persistent cookies stay on your device after you close your browser. They’re used for lots of different things – one example is remembering your cookie preferences between visits, so you don’t need to keep telling us which cookies to use. In case you’ve forgotten about them, or changed your mind, we’ll ask you to confirm your cookie preferences every six months. You can update your choice at any time by clicking on the ‘cookie policy’ link at the bottom of any page.

    What type of cookies does Phoenix Wealth use in Phoenix Wealth and Online Services websites?

    We only use first party cookies on these sites.

    First party cookies are set by the website you’re using and aren’t shared elsewhere even across our different websites. Often these cookies are used to remember information about how you used a platform.

    How do I manage cookies?

    When you turn off any non-essential cookies, and after you refresh or move away from this page, we will stop setting or using those cookies.

    How do I delete cookies?

    You can use your browser settings to delete Cookies that have already been set at any time. You can also use your browser settings to manage cookies to switch off a cookie altogether. If you do this, it could mean that we can't use strictly necessary cookies properly and so parts of our website may not work correctly.

    For more information about how to use your browser settings to clear your browser data or to manage cookies, check your browser ‘Help’ function.

    How do I block or restrict cookies?

    You can stop Cookies being used on your device by activating the setting on your browser that allows you to block the deployment of all or some Cookies.

    To find out how, visit all about cookies at https://www.allaboutcookies.org/

    Please note, if you use your browser settings to block cookies you may not be able to access all or parts of our website.

    It is also important to know that rejecting cookies will not delete any cookies that have been saved to your device in the past. You can delete previously saved cookies via your browser settings.

    Changes to this policy

    We occasionally update our cookie policy. You should visit this page periodically if you want to keep yourself informed. Last updated on 18 February 2021.