What are
cookies?
Cookies are small files that websites place on the device
you’re using to browse the site. Cookies are commonly used to record some
aspect of your visit to a site, such as choices you’ve made or preferences
you’ve set during your visit.
How and why
we use cookies
We use cookies to give you the best experience when you
visit our website. By using cookies, we can make it easier for you to do many
things, such as managing your accounts, policies, or login details, and
applying for products and services. Cookies can also allow us to tailor the
content of our website so we can show you services or adverts we think you may
be interested in.
Keeping
your personal information safe
Our cookies do not store personal information such as your
name, address, phone number or email in a format that can be read by others.
The cookies we use cannot read or search your computer, smartphone or
web-enabled device to obtain information about you or your family, or read any
material kept on your hard drive.
We do use a small number of cookies that store encrypted
versions of information where you have asked us to, such as the ‘Remember me’
function that allows us to remember your Account username for subsequent
visits. However, this is encrypted so that only Phoenix Wealth can read this information. The
website that places a cookie owns that cookie. This means only that website and
other sites that it has agreed to share information with can read the
information stored using a cookie.
Links to
sites provided by others
If you follow a link from our website to another website,
please be aware that the owner of the other website will have their own privacy
and cookie policies for their site. We recommend you read their policies as we
are not responsible or liable for what happens at their site.
How to
manage and switch off cookies
Your web browser provides settings that allow you to manage
or switch off cookies. If you do switch off cookies, remember that you may not
be able to use all of the services on our websites.
You can find out more about managing and switching off
cookies at the independent website: allaboutcookies.org
The types
of cookies we use on this site
Strictly necessary
cookies
These cookies are essential for our online services and
tools to work. They collect or record information that we need to make our site
work.
Common
uses for this type of cookie include:
- information so that shopping baskets can be
provided
- storing information for e-billing
- allowing users to log in or access private areas
of a site.
These cookies only last for a single browsing session – when
you leave our site, they are removed.
Performance cookies
These cookies help us to monitor and improve how our website
works.
Common uses for this type of cookie include:
- collecting information about which pages
visitors go to most often
- noting if visitors get any error messages from
web pages
- understanding which links visitors like to
follow (including adverts) and which they choose not to
The information collected using these cookies is anonymous and cannot be used to identify an individual visitor.
Functionality cookies
These cookies allow us to provide you with enhanced features
that need to remember your preferences and choices, such as your user name,
language or region. They also let us monitor how our website is performing so
we can keep on improving it.
Common uses for this type of cookie include:
- providing you with local information, such as
health providers in your area
- remembering how you like to use our site, such
as what text size you like or what media software you use
- remembering what topics you’re interested in so
we can provide you with related products, services and information.
The information we store in these cookies is
encrypted so that only we can read it.