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10 May 2021
Why did some property funds
suspend dealing in March 2020?
The suspension was prompted by
the impact Covid-19 had on the financial markets which meant some property
funds were unable to accurately value their assets. This temporary fund
suspension was implemented to safeguard the interests of all investors. As a
result customers were unable to pay into, or make withdrawals from any of the
When will the property funds start dealing again?
Some property funds have
started dealing again. The table below shows which funds continue to be
suspended and which are now open. We’ll
continue to update this page to reflect the position, as the funds start
What does this mean for customers invested in the listed funds?
If you have contacted us
previously to request a transaction, we’ll let you know when the property fund/s
customers were invested in start dealing again.
For non self-invested policies, customers will be
able to request transactions as normal in the funds that are not suspended. Please
note, if your customers are invested in more than one property fund they will
only be able to do whole policy transactions once all of the property funds
they are invested in have been unsuspended; if this causes your customer
any concerns that you would like to discuss, please don’t hesitate to contact
For self-invested policies, customers will be able to request transactions as normal in the funds that are not suspended, and also carry out whole policy transactions if they are invested in multiple suspended property funds.
be aware that each fund is reviewed separately so we expect them to start
dealing at different times.
What does it mean for
customers invested in a property fund that continues to be suspended?
are not able to pay into, or make withdrawals from any of the affected funds
until the suspension is lifted; please don’t hesitate to contact us if you wish
to discuss this further. We will continue to update this webpage to show when
the funds start dealing again so please check back regularly for any further
Where can I find out more?