This privacy statement is
supplemental to our website terms
website is provided by AXA Wealth Limited (trading as Phoenix Wealth) a company
registered in England (Company No. 01225468) and limited by shares. AXA Wealth
Limited is authorised by the Prudential Regulation Authority and regulated by
the Financial Conduct Authority and the Prudential Regulation Authority. AXA
Wealth Limited is registered as a data controller in accordance with the Data
Protection Act 1998 with registration no. Z9550948.
this privacy statement, references to Phoenix Wealth are to AXA Wealth Services
Limited (Company No. 02238458, data controller registration no. Z9550917) and
AXA Wealth Limited (Company No. 01225468, data controller registration no.
Z9550948). References to Phoenix Group are to Pearl Life Holdings Limited and
its subsidiary companies, any holding company of Pearl Life Holdings Limited
and any subsidiary companies of such holding company, as such terms are defined
in section 1159 of the Companies Act 2006.
can contact Phoenix Wealth at: Phoenix Wealth, Winterthur Way, Basingstoke RG21
6SZ. Telephone number: 01256 470707. As part of our commitment to quality
service and security, telephone calls may be recorded. Email: firstname.lastname@example.org.
website may also contain hypertext links to websites operated by other third
parties. The responsibility for those websites belongs to the third parties who
are identified as operating those websites. Separate terms and conditions and
privacy notices will also apply to those websites.
information below describes how Phoenix Wealth uses personal information that
it collects from your use of this website.
personal information you supply to Phoenix Wealth via this website (and by
other means) will be treated in accordance with the Data Protection Act 1998
and other applicable legislation intended to protect your personal information
and privacy. This website may contain links to websites of other companies
within the Phoenix Group. Each Phoenix Group company’s website will contain
similar details to those set out below, but which may be more specific to their
business, and Phoenix Wealth recommends that you check these if you visit their
personal information Phoenix Wealth collects through this website may include
details such as your name, email address, postal address, telephone number and
date of birth and bank/credit card details. Personal information is collected
by Phoenix Wealth on this website:
please visit the Cookies Policy link.
Wealth may also collect IP addresses via a web analytics package. This data is
collected for statistical purposes (for example, in relation to browsing
actions and patterns) and does not identify any individual.
Wealth and other companies in the Phoenix Group would like to send you
information about its products and services, including other services described
in this website. You will be provided with the opportunity to prevent use of
your personal information for marketing purposes at the time you give us your
personal information. You may change your mind at any time by contacting us
using the contact details for Phoenix Wealth set out above.
Wealth may also use the information it collects for analytical purposes, and to
assist it in improving its processes, products and services.
Wealth will also use information collected to safe-guard against fraud and
money laundering. Phoenix Wealth is required to report details of some
suspicious activities to the Serious Organised Crime Agency (SOCA).
personal information you supply to Phoenix Wealth via this website will be
treated in accordance with the Data Protection Act 1998 (including any further
amendments) and the Privacy and Electronic Communications (EC Directive)
Regulations 2003. If you provide personal information via this website, you
will be told what the information you provide will be used for before the
information is submitted to Phoenix Wealth. Phoenix Wealth may also use other
companies (including other Phoenix Group companies) to help it provide services
to you and to store your information. All Phoenix Group companies will treat
your information in accordance with the Data Protection Act 1998 and other
privacy regulations and codes of practice where relevant. Other companies that
assist us to process your information will do so whilst working under contract
to us and only as directed by us.
Wealth is committed to delivering the rights that the Data Protection Act 1998
and Privacy and Electronic Communications (EC Directive) Regulations 2003
provide to individuals. Amongst these are:
Data Protection Officer
1 Wythall Green Way
believe that there may be an error in any of the information that you have
submitted via this website, please email: email@example.com, and Phoenix Wealth will review and correct any inaccurate information in
your records as soon as possible.
website may contain links to other websites which are outside Phoenix Wealth’s
control and are not covered by this Privacy Statement. If you access other
sites using the links provided, the operators of these sites may collect
information from you which will be used by them in accordance with their
Wealth does not intentionally collect any information via this website from
children under 16 years of age, and unless the information was collected in
connection with a policy claim, shall delete the details of such users when a
parent or guardian notifies Phoenix Wealth that any details have been obtained
from their child.
have a complaint, please use the following address:
Wealth will amend this Privacy Statement from time to time and will post the
revised statement on this website. For this reason Phoenix Wealth recommends
you read the Privacy Statement on this website regularly.