What do you need to do?
When we receive a capital payment from Aviva, we'll calculate your
clients’ share of the money and will pay it into their policies. To do that, we
need you to tell us which fund your clients
would like us to invest these payments into as soon as possible:
-
For non self-invested policies: please
use My requests on online services to send us your instructions and choose the
“Non-standard fund switch/redirect” drop-down option. This is the quickest way
- here's how.
- If you’re
not registered for online services,
please send us your instructions by emailing us at drawdown@phoenixwealth.co.uk
or write to us at:
Phoenix Wealth
PO Box 1393
Peterborough
PE2 2TP
-
For self-invested policies: we need your instructions to be on
company headed paper and signed by the adviser named on the policy. Please scan
and email them to us at isd@sipp-phoenixwealth.co.uk
If you’ve already advised us of a new instruction for where to
invest the capital payments from Aviva, then we will pay it into that fund and
no further action is needed. If we don’t get an instruction from you, we will
pay it into the Phoenix Wealth Money Market fund.
What happens next?
We will continue to
update this ‘News and views’ section of our website, as and when Aviva release
further investments. Please check back regularly for any further updates.
Where
can I find out more?
-
Take a look at our Q&As: covering all the key questions we are
getting on this topic. You can download them here.
-
About the fund closure: more information can be found on the
Aviva Investors website, although bear in mind their information is aimed at clients investing directly in the fund and won't all be relevant.
-
Fund research: you can
find details of alternative funds and the Phoenix Wealth Money Market fund,
including performance and a factsheet through our fund
information centre.
-
Clients’ existing fund portfolios: you can view the funds your clients are
invested in online. To do this, you’ll need to be registered for our online
services. Registering is easy:
- For non self-invested policies, just visit our registration page here.
- For self-invested policies, visit our registration page here.
You can also contact us - we’re here from 8.30am to 5pm, Monday to Friday.